Shipping policy
Shipping Policy
Last updated: Mar 25, 2026
We currently ship within Puerto Rico and the United States.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed on weekends or holidays.
Shipping Time
Estimated delivery times:
- Puerto Rico: 2–5 business days
- United States: 3–7 business days
Shipping times are estimates and may vary depending on the carrier.
Shipping Rates
Shipping rates are calculated at checkout.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Delays
We are not responsible for delays caused by shipping carriers, weather, or other factors outside our control.
Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Once the package is marked as delivered by the carrier, we are not responsible for lost or stolen packages.
If you experience an issue, please contact the shipping carrier directly.
Contact
For any shipping-related questions: yidiaz@sanovit-kids.com